It is connected to the internet and the preinstalled apps, like Netflix work. When I select "Install" it looks like it begins to install and displays a zero 0 , like it is beginning.
However it stays like that for a moment, then goes back to app info page. Go to Solution. View solution in context. What error message do you get when trying to install an app?
I have tried everything except completely scrubbing everything from my phone and starting completely over. If I completely clear the cache and data from the Playstore app, I might be able to get an app to download and install, but even then it can take upwards of 24 hours. I don't get any type of error message. My husband just purchased the same phone, and he has no problems at all.
He is wondering if the problem with my phone is because I switched cell phone networks? I have the same problem. I expect this on an old Android but not a brand new one.
If this persists I'll have to switch over to Apple sadly. Their products always works for the same price. I have a similar problem on my Samsung Galaxy Tab E, but it's where the apps are stuck saying "Download Pending" then never begin downloading. Any help would be nice. I have a Samsung tablet s4, and it wont let me download you tube, others apparently are fine, it's just this one??
Show 10 more comments. Open the app, tap Settings, scroll down to Build Version, tap to enter. If there is an update option select it and allow it to update. Try to download an app and see if it works. Try to download an app. Hopefully this may help you.
The Apps are listed alphabetically, with working apps first then disabled apps. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.
This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages. These apps allow us to turn our phones into intelligent little machines that load us up on information regarding several things in our lives and worldwide. Read also: How to fix no signal on Android. The most important thing to remember when downloading anything from the Play Store is that you must have a stable internet connection.
You will not be able to download an app if the internet connection is not working correctly. Whether you are connected to the Internet through Wi-Fi or using mobile data, the most fundamental step to ensuring that you can download the apps is to have a proper internet connection.
Pull down the notifications shade of your device and check if the Wi-Fi icon or the mobile data icon is lit up.
If none of these icons is switched on, you must switch on the connection to ensure that your device has access to the internet. If you have downloaded apps before without any problems and this is the first time you encounter an issue with your Android device when downloading apps from Google Play , then restarting the device can be helpful. With the help of a restart, you should fix this issue without getting into deep troubleshooting on your device.
However, there is a chance that restarting the device may be a temporary fix. If you begin to encounter the problem too often and the restart begins to get annoying, you must try the other troubleshooting steps.
When you try to download an app from the Play Store, the Google servers will try to check for the time on your device. If the time is incorrect, it will not sync the servers with the device, which can cause a problem in downloading anything from the Play Store. If you are using a Wi-Fi network to download the apps, switch to mobile data and check if it works. The reason behind this is that specific Wi-Fi networks block port It is the port used by Google Play.
To switch the networks, pull down the notification shade of your device and tap on the Wi-Fi icon to switch it off. Now look for the Mobile data icon and switch it on. Once you have switched the internet access, restart your device and then go to Google Play to resume the app download. Check if the problem you were facing has been fixed. Download manager facilitates the downloading of all the apps. You must ensure that it is On so that your apps can be downloaded successfully from the Play Store.
To check if Download Manager is On or not, you should head into the Settings menu of your device and then go to the Apps or Application Manager. Now you will notice tabs on the top of the screen.
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